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Privacy Policy

 

This Privacy Policy explains how Oakdecorys (hereinafter referred to as “we”) collects, uses, stores, and manages personal information when you access or use our online store and related services.

1. Scope of This Policy

This Privacy Policy applies to personal information collected when you browse our website, place orders, contact us, or otherwise interact with our online store.This policy applies exclusively to our online services.

2. Information Collection Methods and Use of Cookies

To ensure proper website operation and improve user experience, we use cookies and similar technical tools.Cookies may collect information such as device type, browser details, pages visited, and interaction behavior for analytical and functional purposes.

Cookies alone do not identify individuals unless combined with personal information voluntarily provided by you.

3. Purpose of Information Use and Sharing

We use collected information only where necessary and appropriate, including for the following purposes:

  • Processing and managing orders;

  • Providing customer support and responding to inquiries;

  • Maintaining account records and communications;

  • Improving website functionality and performance;

  • Preventing fraud and protecting system security.

We do not sell personal information. Information is shared only to the extent required to fulfill the purposes above and is subject to confidentiality and security safeguards.

4. Data Storage and Cookies Authorization

Personal information is stored securely and retained only for as long as needed to achieve the purposes described in this policy.

The use of cookies is based on your awareness and authorization. You may control or disable cookies through your browser settings, though certain website features may be affected.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you;

  • Request correction or deletion of your personal information;

  • Withdraw previously granted consent at any time.

Requests related to these rights may be submitted using the contact details provided on our website. We will respond within a reasonable timeframe.

6. Legal Basis for Data Processing (GDPR Policy)

We process personal information in accordance with the following legal bases under the GDPR policy:

  • Performance of a Contract
    Processing is necessary to fulfill orders and provide purchased services.

  • Explicit Consent
    Processing is based on your clear consent, including for newsletter subscriptions and marketing communications.

  • Compliance with Legal Obligations
    Processing is required for tax, accounting, and regulatory purposes.

  • Legitimate Interests
    Processing is necessary to improve user experience, enhance service quality, and prevent fraudulent activities.

7. Contact Us

If you have any questions about this Privacy Policy, the use of your information, or your personal rights, please feel free to contact us using the following contact details:

Address: 3900 E NORTH STREET APT 192, GREENVILLE, SC 29485-5134, United States
Telephone: +1 (315) 391-7574
Email address: solutions@oakdecorys.com
Opening hours: Monday to Friday, from 9:00 AM to 18:00 PM (Australia/Sydney, AEST/AEDT)