Payment Guide

 

This Credit Card Payment Guide explains how Oakdecorys (hereinafter referred to as “we”) provides credit card payment options through our online store and outlines important considerations to help you complete your payment safely and smoothly.

1. Scope

This guide applies to all orders paid by credit card through our online store.All payments are completed online and do not involve any in-store transactions.

2. Supported Credit Card Types

We currently support multiple commonly used credit cards, such as Visa and MasterCard.The available credit card options will be displayed at checkout.

3. Payment Process

After confirming your order and proceeding to the checkout page, you may select credit card payment.Please follow the on-screen instructions to enter the required card information and complete payment verification.Once payment is successful, an order record will be created and an order confirmation will be sent to you.

4. Payment Security

We take the security of payment information seriously.All credit card payment data is transmitted using encrypted technology to reduce the risk of unauthorized access.We do not store your full credit card details in any form.

5. Payment Failure or Exceptions

If a payment fails or an error occurs, it may be due to one of the following reasons:

• Incomplete or incorrect credit card information;

• Payment verification not approved by the card issuer;

• Credit card limits or usage restrictions.

If the issue persists, we recommend contacting your card issuer for further assistance or trying another payment method.

6. Refund Information

If an order meets the refund conditions, the refund will be issued to the original credit card used for payment (such as Visa or MasterCard).For detailed refund procedures and processing times, please refer to the Refund Policy.

7. Contact Us