Contact Us

If you have any questions during browsing, ordering, delivery, or after-sales service, please feel free to contact Oakdecorys (hereinafter referred to as “we”). We are committed to providing clear and timely support.

Customer Support

You may reach us through the following channels:

• Email: solutions@oakdecorys.com

• Phone: +1 (315) 391-7574

Our customer support team will respond within a reasonable timeframe.

Service Hours

Customer support service hours are subject to the information published on our website.Messages received outside business hours will be handled as soon as possible during the next service period.

Helpful Information

To help us assist you more efficiently, please include the following details when contacting us, if applicable:

• Order number

• Email address or phone number used at checkout

• A brief description of your inquiry

Additional Information

For questions related to order cancellation, shipping, returns, or refunds, please refer to the relevant policy pages available on our website for more detailed guidance.